bdtk Privacy Policy
This document clearly explains how your personal information is collected, what it is used for, and what security measures are in place to protect it on the bdtk platform. Please read this policy carefully before using the platform.
Introduction and Scope of Application
bdtk is an online gaming and betting platform operated for Bangladeshi users. This Privacy Policy ("Policy") explains how bdtk processes your information when you use its website (https://bdtklogin.cam) and related mobile applications.
This Policy is an integral part of bdtk's Terms and Conditions. By registering or opening an account on the platform, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using the platform.
1.1 Definitions
- "Personal Information" means any information that can directly or indirectly identify a specific individual.
- "Processing" means the collection, storage, modification, retrieval, use, or transmission of information.
- "User" means any person, registered or unregistered, on the bdtk platform.
- "Third Party" means any person or entity other than bdtk and the user.
- "Cookies" means small data files stored in your browser while using the website.
1.2 Who This Policy Applies To
This Policy applies to all individuals who use the bdtk platform — whether they are registered members or simply browsing the website. Persons under the age of 21 are not permitted to use the bdtk platform.
What Information We Collect
bdtk collects only the information necessary for providing services, verifying identity, and processing secure transactions. No unnecessary information is collected.
2.1 Information You Provide Directly
Information you provide directly during registration and account management:
- Full name and date of birth
- Email address and mobile number
- National ID or passport details (for identity verification)
- Payment method details (bKash, Nagad, Rocket, Upay, or bank account)
- Username and password (password stored in encrypted form)
2.2 Automatically Collected Information
The following information is collected automatically while you use the platform:
| Data Type | Description | Purpose |
|---|---|---|
| IP Address | Device's internet address | Security verification and fraud prevention |
| Device Information | Operating system, browser type | Ensuring platform compatibility |
| Session Data | Login time, activity type | Account security |
| Cookies and Tracking | Browser cookies, local storage | Improving user experience |
| Transaction History | Deposit, withdrawal, and bet records | Account management and compliance |
2.3 Information Received from Third Parties
A limited amount of information may be received through identity verification services, payment processors, and fraud detection agencies. This information is used solely for account security and transaction verification.
Purpose of Data Use
bdtk uses your information only for specific and legitimate purposes. Those purposes are described in detail below:
3.1 Service Delivery and Operations
- Account creation, verification, and secure management
- Processing deposits and withdrawals
- Managing gaming and betting activity
- Providing bonus and promotion benefits
- Managing VIP membership and cashback benefits
3.2 Communication and Support
- Providing 24/7 customer support via live chat and email
- Sending transaction notifications and confirmation messages
- Sending relevant promotional information (with your consent)
- Sending security alerts and OTP verification messages
3.3 Security and Compliance
- Detecting and preventing fraud, money laundering, and other illegal activity
- Preventing the creation of multiple accounts
- Blocking account access for minors (under 21)
- Fulfilling applicable legal obligations
Data Disclosure and Sharing
bdtk shares information with third parties only in very limited circumstances and in strict compliance with security protocols.
4.1 Authorised Third Parties
- Payment Processors: bKash, Nagad, Rocket, Upay, and bank transfer service providers — solely for processing transactions.
- Identity Verification Services: Information required for account verification.
- Technology Service Providers: Secure cloud and hosting services that support platform operations.
- Fraud Detection: Security monitoring services.
4.2 Disclosure Under Legal Obligation
In the following cases, bdtk may disclose information to authorities as a legal obligation:
- Court orders or valid summons
- Assisting with government investigations
- Complying with anti-money laundering laws
- Lawful requests related to national security
4.3 International Data Transfers
bdtk's servers may be located outside Bangladesh. In such cases, data transfers are carried out through encrypted channels in accordance with international security standards.
Data Security Measures
Protecting your data is bdtk's highest priority. To this end, technical and organisational security measures have been put in place at multiple levels.
SSL/TLS Encryption
SSL certificates are used for all data transmissions. All communication between your browser and our servers is encrypted.
Password Hashing
Your password is never stored in plain text. It is stored securely using industry-standard hashing algorithms.
Two-Factor Authentication (2FA)
Unauthorised access to accounts is prevented through OTP verification.
Data Minimisation
No more information than necessary is ever collected or stored. Unnecessary data is deleted after a set period.
5.1 Data Retention Period
bdtk retains data for specific periods as required by legal obligations and service needs. Financial transaction records are kept for a defined period after account closure in accordance with applicable law.
Cookies and Tracking Technologies
bdtk uses cookies to improve website usability and personalise the user experience.
6.1 Types of Cookies
- Essential Cookies: Required to manage sessions and maintain login status. Without these, the platform will not function properly.
- Functionality Cookies: Remember your preferred language, betting preferences, and other settings.
- Analytics Cookies: Collect anonymous usage data to understand how the platform is being used.
- Security Cookies: Help with fraud detection and account protection.
6.2 Cookie Controls
You can disable non-essential cookies from your browser settings, though some features may become limited. Essential cookies cannot be disabled as they are required for the platform's core operations.
Your Rights and Preferences
bdtk respects your rights regarding your information. You may exercise the rights described below at any time:
7.1 Right of Access and Correction
You have the right to view the personal information stored in your account and to correct any inaccurate information. Many details can be updated directly from account settings. For more complex matters, contact the support team via live chat or email.
7.2 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, financial transaction records or information related to fraud investigations must be retained for a set period due to legal obligations.
7.3 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or SMS messages, click the unsubscribe link at the bottom of any message or notify the support team. This will not affect the necessary transaction notifications for your account.
7.4 Filing a Complaint
If you have any concerns about how your information is handled, you may raise a complaint directly with bdtk's support team. If you do not receive a satisfactory resolution, you have the right to file a complaint with the relevant legal authority.
Third-Party Services
The bdtk platform uses third-party software from game providers including PG Soft, Pragmatic Play, Evolution, JILI, and Spribe. These providers have their own privacy policies, and bdtk is not responsible for their data handling practices.
In accordance with our Responsible Gaming guidelines, we monitor gaming activity in order to identify problematic behaviour early and provide support. This monitoring is conducted entirely in your interest.
Protection of Minors
bdtk is firmly committed to protecting minors (under 21). This platform is for individuals aged 21 and above only.
- Age is verified at the time of registration, and identity verification is required before an account is activated.
- If a minor registers by mistake, it is caught during verification and the account is closed immediately.
- Any information found to have been collected from a minor is deleted securely without delay.
Policy Changes and Updates
bdtk reserves the right to update this privacy policy from time to time. The policy may be revised due to changes in applicable law, the addition of new technology, or an expansion of services.
10.1 Notice of Changes
- For significant changes, a notice will be sent to the registered email address or posted on the platform.
- The effective date of the new version of the policy will be stated at the top of the page.
- Continued use of the platform after any changes means you have agreed to the updated policy.
If you have any questions about this policy or need help regarding your information, please use our 24/7 live chat service or contact us by email. You will find answers to many more questions about privacy and security on our FAQ page.
Your information is completely secure
Your personal and financial information on the bdtk platform is protected with the highest level of security. Contact our support team for any questions.
Read the FAQ